COVID-19 advice

The COVID-19 pandemic is presenting unprecedented challenges for everyone. This page provides advice for Costs Lawyers in relation to COVID-19, which will be updated as the situation develops.

CLSB services

CLSB staff are working remotely and all of our contact channels remain open.

We are here to support you with any queries you might have on regulatory or ethical issues in the current environment. We can’t give legal or employment advice, but we are available to talk through your concerns and provide guidance on your regulatory obligations.

Impact on the profession

In May 2020 we carried out a survey of Costs Lawyers to assess the impact of coronavirus on their practice, their clients and their ways of working. The results can be found in our coronavirus survey report. The results of our follow-up survey, conducted in early 2021, are available in our second coronavirus survey report.

Changes to CPD requirements

We know that social distancing measures made it difficult to attend CPD events in person during 2020. In response to this, we introduced a policy to enable Costs Lawyers to obtain all their CPD points for the 2020 practising year from remote learning activities (e-learning) if need be. You can find out more in our webpage relating to CPD requirements up to 31 December 2020.

On 1 January 2021, new CPD Rules came into effect. The new rules provide more flexibility for Costs Lawyers in terms of how they obtain CPD points. From 2021, CPD points can be obtained through any relevant learning activities, whether remote or in-person, and delivered by any provider. It is therefore no longer necessary to make special provision to account for social distancing measures. More information about the new CPD Rules can be found on our CPD page.

We recognise that some Costs Lawyers might be furloughed or otherwise not able to work for certain periods in 2021 due to COVID-19. The requirement to attain 12 CPD points for the year will be reduced by one CPD point for each full month that you’re not able to work. For example, if you were furloughed full-time for two full months, you would only need to attain 10 CPD points in 2021. We will ask for evidence of your time away from work (such as a letter from your employer) to ensure that everyone is treated fairly. You can find out more in the FAQs on our CPD page.

Every day, more training and development activities are becoming available online, with events that would have been held in person being moved to virtual platforms. Our colleagues at ACL Training are running additional webinars and online courses. We know that many legal firms, chambers and sector bodies (like LawCare) are taking the same approach. If you are looking for virtual training in a particular area, the Association of Costs Lawyers might be able to help.

CPD opportunities during the pandemic

Following the response of Costs Lawyers to our coronavirus impact survey we have put together a list of free or low cost CPD training available.

Your practice

Whether you are a sole practitioner, business owner, consultant or employee, we want to support you in finding safe ways to provide continuity for your clients.

Your obligation to act in the best interests of your clients does not mean that you should put yourself or your colleagues at risk. However, it does mean that you should keep clients updated about changes to your working arrangements and explain any impact that these changes could have on the service you provide (such as your availability during office hours or your ability to meet agreed deadlines).

The legal services industry has, on the whole, responded nimbly to the challenges created by the coronavirus outbreak and many practitioners have been able to retain a full service on a remote basis. However, if your service is being curtailed, you should prioritise client matters where a delay could cause your client loss or distress (particularly where there is a risk of irremediable loss, such as a missed court deadline). Any clients whose matters are deprioritised on this basis should be informed as soon as possible and provided with information about likely new timeframes, if possible.

The government has issued guidance for employers, employees and businesses, including in relation to financial support that is available. The Information Commissioner’s Office has a data protection and coronavirus information hub.

Attending court

HMCTS and the Ministry of Justice have issued guidance for practitioners about attending court during the pandemic. This guidance is being updated regularly and can accessed on the website. HMCTS also published a blog in January 2021 drawing together various aspects of the current guidance on court safety.

HMCTS has also put in place arrangements for the use of telephone, video and other technology to continue as many court hearings as possible remotely. Where physical attendance at court is required, you will need to follow the latest guidance on accessing court buildings.

The Association of Costs Lawyers has been providing bespoke advice to the profession about how to approach listed hearings. If you have queries in this regard, or have anecdotal information that might be useful to others, please contact ACL.

Costs Lawyers as key workers

The government has designated certain professionals as “key workers”. Key workers are being treated differently to the rest of the community in relation to government measures; in particular, the availability of school places for their children while schools are otherwise closed.

Key workers include people who are “essential to the running of the justice system”. The aim of this is to ensure the continued operation of courts and tribunals in England and Wales. The Ministry of Justice has provided clarification around the types of legal practitioners that are classified as key workers.

Being a regulated Costs Lawyer does not, in itself, mean that you are a key worker. However, you could be a key worker if you undertake certain types of work. The two key worker categories that are relevant to Costs Lawyers are:

  • Advocates required to appear before a court or tribunal (remotely or in person)
  • Other legal practitioners required to support the administration of justice including duty solicitors (police station and court) and barristers, solicitors, legal executives, paralegals and others who work on imminent or ongoing court or tribunal hearings

If you work on these types of cases or hearings, you will be classified as a key worker. If you intermittently fall into one of these categories, then for the limited time required to deliver the work, you will be a key worker.

Other support services

Our colleagues at LawCare are working hard to ensure that personal support is available to those who need it. Their helpline is open as usual and they are increasing capacity to handle additional demand. As a Costs Lawyer, you can access LawCare’s services free of charge.

LawCare are developing new resources in key areas of concern, such as working from home, managing uncertainty, anxiety and financial pressures. They are also producing free-to-download webinars for lawyers.

You can visit their website for updates and tips on working from home.