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Strategy and governance
admin
2020-09-07T12:06:56+01:00
Strategy and governance
2023 Business Plan
335.01 KB
Our annual priorities for 2023
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2023 Budget
381.86 KB
How we will allocate our income in 2023
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Policy statement on good consumer outcomes
352.43 KB
Our commitment to focusing on good consumer outcomes in all our regulatory work
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Mid-term Strategy
232.42 KB
Our mission, vision and strategic goals for 2020 to 2023
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Consumer Engagement Strategy
746.39 KB
Our three year plan for a deeper understanding of how consumers engage with the Costs Lawyer market
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Performance Indicators
323.94 KB
How we measure and report on our performance and ensure we are on track to deliver our strategy
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Risk Register
272.60 KB
An analysis of core operational and regulatory risks, updated quarterly
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