Strategy and governance

Icon

2023 Budget 381.86 KB

How we will allocate our income in 2023

Icon

2023 Business Plan 335.01 KB

Our annual priorities for 2023

Icon

2024 Budget 450.16 KB

How we will allocate our income in 2024

Icon

2024 Business Plan 401.97 KB

Our annual priorities for 2024

Icon

Annual Risk Outlook (May 2023) 223.52 KB

A tool to help Costs Lawyers recognise and mitigate emerging market risks that could impact their business

Icon

Consumer Engagement Strategy 746.39 KB

Our three year plan for a deeper understanding of how consumers engage with the Costs Lawyer market

Icon

Mid-term Strategy 232.42 KB

Our mission, vision and strategic goals for 2020 to 2023

Icon

Mid-term strategy 231.01 KB

Our mission, vision and strategic goals for 2024 to 2027

Icon

Performance Indicators 323.94 KB

How we measure and report on our performance and ensure we are on track to deliver our strategy

Icon

Policy statement on good consumer outcomes 352.43 KB

Our commitment to focusing on good consumer outcomes in all our regulatory work

Icon

Risk Register 216.61 KB

An analysis of key regulatory risks, updated quarterly