This accessibility statement is made pursuant to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (accessibility regulations). It applies to the website

This website is run by Costs Lawyer Standards Board Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Limits of accessibility

We know some parts of this website are not fully accessible. Most older PDF documents (such as board minutes and annual accounts) are not fully accessible to screen reader software. These documents are not essential to accessing our services and fall outside the scope of the accessibility regulations.

If you need information on this website in a different format, or you otherwise need help accessing information, you can email [email protected] or call 0161 956 8969.

We are always looking to improve the accessibility of this website. If you find any problems or think we are not meeting accessibility requirements, please email [email protected] or call 0161 956 8969.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to a complaint about accessibility, you can contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We can provide a real-time email or message exchange service for people who are deaf, hearing impaired or have a speech impediment.

We run a virtual office and do not have a physical office space where you can visit us in person. However, if you need to see us in person we might be able to hire an appropriate space that meets your needs. Please contact us to discuss your requirements.

Find out how to contact us on the Contact page of our website.

Technical information about this website’s accessibility

The CLSB is committed to making its website accessible, in accordance with the accessibility regulations. This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

The content and structure of this website were updated in March 2020. As part of the update, we ensured that all new and retained content was compliant with the accessibility regulations. The update was carried out by a qualified IT consultant.

About this statement

This statement was prepared in March 2020. It was last updated on 31 March 2020. It will be reviewed for accuracy on a regular basis and will be updated again if anything changes.