<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" href="https://clsb.info/wp-sitemap.xsl" ?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"><url><loc>https://clsb.info/</loc><lastmod>2024-08-22T16:55:34+01:00</lastmod></url><url><loc>https://clsb.info/find-a-costs-lawyer/</loc><lastmod>2020-02-02T10:02:24+00:00</lastmod></url><url><loc>https://clsb.info/make-a-complaint/</loc><lastmod>2020-02-02T10:02:34+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/</loc><lastmod>2020-02-26T09:12:08+00:00</lastmod></url><url><loc>https://clsb.info/for-the-public/</loc><lastmod>2021-07-29T11:56:09+01:00</lastmod></url><url><loc>https://clsb.info/qualification/</loc><lastmod>2020-02-10T14:56:59+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/</loc><lastmod>2020-02-02T10:03:16+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/</loc><lastmod>2026-05-27T10:17:13+01:00</lastmod></url><url><loc>https://clsb.info/about-us/</loc><lastmod>2020-02-12T09:05:48+00:00</lastmod></url><url><loc>https://clsb.info/contact-us/</loc><lastmod>2026-01-05T09:12:38+00:00</lastmod></url><url><loc>https://clsb.info/find-a-costs-lawyer/costs-lawyers-accredited-to-provide-training/</loc><lastmod>2021-05-07T12:03:33+01:00</lastmod></url><url><loc>https://clsb.info/make-a-complaint/complain-about-a-costs-lawyer/</loc><lastmod>2026-02-25T17:41:44+00:00</lastmod></url><url><loc>https://clsb.info/make-a-complaint/complain-about-the-clsb/</loc><lastmod>2026-01-05T15:29:30+00:00</lastmod></url><url><loc>https://clsb.info/accessibility/</loc><lastmod>2025-07-28T15:25:22+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/</loc><lastmod>2026-03-16T09:43:20+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/continuing-professional-development-cpd/</loc><lastmod>2025-09-10T16:50:35+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/practising-certificates/</loc><lastmod>2025-12-12T10:17:04+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/foreign-qualified-costs-lawyers/</loc><lastmod>2024-06-05T10:13:31+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/forms/</loc><lastmod>2025-03-24T12:22:58+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/mark-of-regulation/</loc><lastmod>2026-01-30T12:42:50+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/accreditation-to-provide-cpd-training/</loc><lastmod>2024-06-24T09:27:10+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/lawcare/</loc><lastmod>2022-06-15T15:45:44+01:00</lastmod></url><url><loc>https://clsb.info/for-the-public/different-types-of-lawyers/</loc><lastmod>2020-11-19T15:51:09+00:00</lastmod></url><url><loc>https://clsb.info/for-the-public/your-experience/</loc><lastmod>2025-03-24T12:20:41+00:00</lastmod></url><url><loc>https://clsb.info/for-the-public/faqs/</loc><lastmod>2025-04-02T12:10:42+01:00</lastmod></url><url><loc>https://clsb.info/qualification/why-become-a-costs-lawyer/</loc><lastmod>2020-03-14T07:37:46+00:00</lastmod></url><url><loc>https://clsb.info/qualification/how-to-become-a-costs-lawyer/</loc><lastmod>2026-04-01T12:55:13+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/consultations/</loc><lastmod>2026-05-14T09:17:15+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/data-about-costs-lawyers/</loc><lastmod>2026-03-27T08:53:36+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/equality-and-diversity/</loc><lastmod>2025-08-18T13:53:31+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/supervision/</loc><lastmod>2025-12-10T14:56:36+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/disciplinary-outcomes/</loc><lastmod>2026-04-02T17:00:27+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/cost-of-regulation/</loc><lastmod>2026-03-02T10:50:08+00:00</lastmod></url><url><loc>https://clsb.info/about-us/who-we-are/</loc><lastmod>2025-06-09T13:55:31+01:00</lastmod></url><url><loc>https://clsb.info/about-us/our-board/</loc><lastmod>2026-02-06T11:55:03+00:00</lastmod></url><url><loc>https://clsb.info/about-us/strategy-and-governance/</loc><lastmod>2025-09-10T16:59:47+01:00</lastmod></url><url><loc>https://clsb.info/terms-of-use/</loc><lastmod>2024-09-27T11:21:46+01:00</lastmod></url><url><loc>https://clsb.info/privacy-policy/</loc><lastmod>2025-07-30T14:06:26+01:00</lastmod></url><url><loc>https://clsb.info/about-us/our-board/board-members/</loc><lastmod>2026-04-29T16:31:38+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/mark-of-regulation/clsb-mark-of-regulation-terms-of-use/</loc><lastmod>2026-01-26T10:06:22+00:00</lastmod></url><url><loc>https://clsb.info/pc-application/</loc><lastmod>2020-04-06T13:59:06+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-2/</loc><lastmod>2020-04-06T13:59:28+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-3a/</loc><lastmod>2020-04-22T11:18:41+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/foreign-qualified-costs-lawyers/application-temporary-basis/</loc><lastmod>2020-03-22T09:31:05+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/foreign-qualified-costs-lawyers/application/</loc><lastmod>2020-12-14T14:37:25+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/continuing-professional-development-cpd/policy-statement-changes-to-cpd-requirements-in-light-of-covid-19/</loc><lastmod>2021-01-07T11:34:31+00:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-4/</loc><lastmod>2020-04-06T13:58:47+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-5/</loc><lastmod>2020-04-06T13:58:44+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-6/</loc><lastmod>2020-04-06T13:59:56+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-7/</loc><lastmod>2020-04-06T13:58:40+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-8/</loc><lastmod>2020-04-06T13:58:30+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-9/</loc><lastmod>2020-04-06T13:58:25+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-10/</loc><lastmod>2020-04-06T13:59:17+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-11/</loc><lastmod>2020-04-06T13:59:20+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-12/</loc><lastmod>2020-04-06T13:59:24+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-finish/</loc><lastmod>2020-09-20T09:42:49+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-generate/</loc><lastmod>2020-04-06T13:59:14+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-finish-fee/</loc><lastmod>2021-01-21T13:44:33+00:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-fee/</loc><lastmod>2020-04-11T14:38:30+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-3b/</loc><lastmod>2020-04-22T11:18:22+01:00</lastmod></url><url><loc>https://clsb.info/pc-application/pc-application-page-9b/</loc><lastmod>2020-04-22T12:45:44+01:00</lastmod></url><url><loc>https://clsb.info/about-us/our-board/what-we-publish/</loc><lastmod>2024-08-28T12:26:02+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2020/spotlight-on-diversity-and-inclusion/</loc><lastmod>2020-06-02T10:40:21+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2020/</loc><lastmod>2022-02-17T13:41:26+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2020/</loc><lastmod>2022-02-17T13:39:39+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2020/spotlight-on-emotional-competence/</loc><lastmod>2021-07-14T13:47:38+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2020/</loc><lastmod>2022-02-17T13:38:19+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2020/spotlight-on-being-upfront-about-costs/</loc><lastmod>2021-07-14T13:48:29+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2020/</loc><lastmod>2022-02-17T13:37:11+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2020/spotlight-on-being-a-lawyer-with-a-disability/</loc><lastmod>2021-07-14T13:48:14+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2020/</loc><lastmod>2022-02-17T13:36:07+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2020/spotlight-on-legal-market-dynamics/</loc><lastmod>2021-07-14T13:47:09+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-january-2021/</loc><lastmod>2022-02-17T13:34:54+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-january-2021/spotlight-on-the-impact-of-the-legal-services-act-2007/</loc><lastmod>2021-07-14T13:44:00+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/latest-news/</loc><lastmod>2024-01-18T14:12:52+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/guest-posts/</loc><lastmod>2026-05-27T10:21:55+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2021/</loc><lastmod>2022-02-17T13:33:35+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2021/spotlight-on-a-strategy-for-reshaping-legal-services/</loc><lastmod>2021-07-14T13:47:55+01:00</lastmod></url><url><loc>https://clsb.info/make-a-complaint/guidelines-for-complainants/</loc><lastmod>2024-06-03T11:25:14+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2021/</loc><lastmod>2022-10-10T11:13:22+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2021/spotlight-on-recruiting-for-diversity/</loc><lastmod>2021-07-14T13:42:39+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/forms/application-for-reinstatement/</loc><lastmod>2021-04-30T19:31:27+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/forms/application-to-be-an-accredited-costs-layer/</loc><lastmod>2021-04-30T19:30:11+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2021/</loc><lastmod>2022-02-17T13:31:07+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2021/spotlight-on-good-complaint-handling/</loc><lastmod>2021-07-14T13:41:47+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/accreditation-to-provide-cpd-training/mark-of-accreditation/</loc><lastmod>2026-01-30T12:38:14+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/accreditation-to-provide-cpd-training/clsb-mark-of-accreditation-terms-of-use/</loc><lastmod>2026-01-30T12:41:03+00:00</lastmod></url><url><loc>https://clsb.info/how-diverse-is-the-costs-lawyer-profession/</loc><lastmod>2021-09-06T10:12:26+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/supervision/audit-of-complaints-procedures-2021/</loc><lastmod>2024-08-22T15:13:08+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2021/</loc><lastmod>2022-02-17T13:30:00+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2021/spotlight-on-mindfulness-for-lawyers/</loc><lastmod>2021-07-29T15:44:13+01:00</lastmod></url><url><loc>https://clsb.info/contact-us/add-us-to-your-safe-sender-list-to-stay-in-touch-with-clsb/</loc><lastmod>2021-07-21T16:56:18+01:00</lastmod></url><url><loc>https://clsb.info/for-the-public/dictionary-of-legal-terms/</loc><lastmod>2021-07-29T11:48:19+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/data-about-costs-lawyers/how-could-costs-lawyers-reduce-the-costs-of-legal-services/</loc><lastmod>2024-10-25T11:58:02+01:00</lastmod></url><url><loc>https://clsb.info/terms-and-conditions-for-diversity-survey-2021-prize-draw/</loc><lastmod>2021-11-01T11:35:05+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2021/</loc><lastmod>2022-02-17T13:28:48+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2021/spotlight-on-innovation-in-legal-services/</loc><lastmod>2021-10-06T12:34:06+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-november-2021/</loc><lastmod>2022-02-17T13:27:47+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-november-2021/spotlight-on-the-benefits-of-pro-bono-work/</loc><lastmod>2021-11-03T08:05:41+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2021/</loc><lastmod>2022-02-17T13:26:51+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2021/newsletter-december-2021-spotlight-on-professionalism-in-costs-advocacy/</loc><lastmod>2021-12-16T15:08:12+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2022/</loc><lastmod>2022-02-18T10:58:18+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2022/newsletter-february-2022-spotlight-on-professionalism-in-costs-advocacy/</loc><lastmod>2022-02-18T10:57:44+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2022/</loc><lastmod>2022-03-30T10:09:35+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2022/newsletter-march-2022-spotlight-on-reducing-complaints-from-clients/</loc><lastmod>2022-03-30T10:09:28+01:00</lastmod></url><url><loc>https://clsb.info/application-form-deleted/</loc><lastmod>2022-04-19T09:31:18+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/supervision/audit-of-2021-cpd-records/</loc><lastmod>2025-06-09T11:06:32+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-may-2022/</loc><lastmod>2022-05-12T09:54:40+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-may-2022/newsletter-may-2022-spotlight-on-loneliness-in-law/</loc><lastmod>2022-05-12T09:54:16+01:00</lastmod></url><url><loc>https://clsb.info/find-a-costs-lawyer/register-of-costs-lawyers/</loc><lastmod>2026-01-05T10:07:29+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/lawcare/common-barriers-to-reaching-out-to-lawcare/</loc><lastmod>2022-06-15T15:46:27+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2022/</loc><lastmod>2022-06-23T14:26:53+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2022/newsletter-june-2022-spotlight-on-treating-yourself-with-kindness/</loc><lastmod>2022-06-23T14:26:48+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-august-2022/</loc><lastmod>2022-08-30T14:00:18+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-august-2022/spotlight-on-the-importance-of-keeping-your-knowledge-up-to-date/</loc><lastmod>2022-08-30T13:59:59+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2022/</loc><lastmod>2022-10-10T11:52:30+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2022/being-part-of-the-costs-community/</loc><lastmod>2022-10-10T10:01:48+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2022/</loc><lastmod>2022-12-09T14:44:38+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2022/newsletter-december-2022-spotlight-on-changes-to-the-legal-ombudsmans-scheme-rules/</loc><lastmod>2022-12-09T14:38:05+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2023/</loc><lastmod>2023-03-01T16:07:40+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2023/newsletter-march-2023-the-latest-from-lawcare/</loc><lastmod>2023-03-01T16:07:33+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2023/</loc><lastmod>2023-04-03T09:56:41+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2023/newsletter-april-2023-spotlight-on-changes-to-qualifying-experience/</loc><lastmod>2023-04-03T09:45:29+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2023/</loc><lastmod>2023-06-02T14:23:10+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2023/newsletter-june-2023-spotlight-on-the-role-of-regulation-in-public-protection/</loc><lastmod>2023-06-02T14:22:59+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2023/the-new-costs-lawyer-professional-qualification/</loc><lastmod>2023-07-12T09:33:03+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2023/</loc><lastmod>2023-07-12T09:32:57+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2023/</loc><lastmod>2023-10-18T18:56:22+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-october-2023/newsletter-october-2023-spotlight-on-using-diversity-data-to-help-costs-lawyers-thrive/</loc><lastmod>2023-10-19T09:42:00+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2023/</loc><lastmod>2023-12-08T14:03:25+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2023/newsletter-december-2023-spotlight-on-enhancing-your-skills-with-legal-project-management/</loc><lastmod>2023-12-13T11:17:57+00:00</lastmod></url><url><loc>https://clsb.info/find-a-costs-lawyer/register-of-costs-lawyers-test/</loc><lastmod>2024-04-03T12:41:32+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2024/</loc><lastmod>2024-03-06T17:24:53+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-march-2024/the-association-of-costs-lawyers/</loc><lastmod>2024-03-06T17:24:44+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/</loc><lastmod>2026-06-01T16:44:09+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-may-2024/</loc><lastmod>2024-05-15T10:32:09+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-may-2024/making-costs-lawyers-eligible-for-judicial-roles/</loc><lastmod>2024-05-15T10:32:15+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-you-get-a-complaint-from-a-vulnerable-client/</loc><lastmod>2024-06-13T14:06:20+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-you-notice-signs-of-possible-economic-crime/</loc><lastmod>2024-06-13T09:30:24+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-the-person-youre-supervising-does-something-wrong/</loc><lastmod>2026-06-01T16:43:21+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-youre-asked-to-handle-your-clients-money/</loc><lastmod>2024-06-13T14:07:37+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-client-asks-you-to-do-something-unprofessional/</loc><lastmod>2024-06-13T14:09:10+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-you-witness-bullying-and-harassment-at-work/</loc><lastmod>2024-06-13T10:07:31+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-you-realise-your-complaints-procedure-isnt-compliant/</loc><lastmod>2024-06-13T09:34:56+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-the-interests-of-your-clients-conflict-with-each-other/</loc><lastmod>2024-06-13T09:08:37+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-instructing-solicitor-makes-an-error/</loc><lastmod>2024-06-13T09:21:50+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/costs-lawyers-and-the-rule-of-law/</loc><lastmod>2024-06-13T09:41:20+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/reporting-ethical-issues/</loc><lastmod>2024-06-13T14:12:50+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/compliance-with-sanctions/</loc><lastmod>2024-06-13T09:57:04+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/ultimate-client-professional-client/</loc><lastmod>2024-06-13T09:59:48+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/managing-risks-to-your-client/</loc><lastmod>2024-11-14T10:36:59+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/learnings-from-the-post-office-horizon-scandal/</loc><lastmod>2024-06-13T14:15:02+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/economic-crime/</loc><lastmod>2024-06-13T09:55:10+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2024/</loc><lastmod>2024-06-12T16:07:24+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2024/professional-ethics-and-the-rule-of-law/</loc><lastmod>2024-06-12T16:07:15+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/</loc><lastmod>2024-10-25T14:09:32+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/brief-overview-and-background/</loc><lastmod>2024-10-25T14:09:23+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/why-is-this-guidance-note-important/</loc><lastmod>2024-10-25T14:09:16+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/key-concepts/</loc><lastmod>2024-10-25T14:09:09+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/interaction-with-other-clsb-rules/</loc><lastmod>2024-10-25T14:08:56+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/annual-risk-outlook/</loc><lastmod>2025-09-10T16:51:35+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/advertising-and-promotional-materials/</loc><lastmod>2024-10-25T14:08:18+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/pre-contractual-information/</loc><lastmod>2024-10-25T14:08:10+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/cancellation-rights/</loc><lastmod>2024-10-25T14:07:54+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/contract-terms/</loc><lastmod>2024-10-25T14:07:45+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/while-you-are-performing-the-services/</loc><lastmod>2024-10-25T14:07:35+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/professional-diligence/</loc><lastmod>2024-10-25T14:07:26+01:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/adr-and-complaint-handling/</loc><lastmod>2025-01-27T12:34:20+00:00</lastmod></url><url><loc>https://clsb.info/for-costs-lawyers/costs-lawyer-handbook/guidance-note-on-dealing-with-consumers/further-information-and-guidance/</loc><lastmod>2024-10-25T14:07:10+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-august-2024/</loc><lastmod>2024-08-12T16:23:01+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-august-2024/newsletter-august-2024-spotlight-on-the-role-of-regulation-in-legal-training/</loc><lastmod>2024-08-12T16:23:07+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2024/</loc><lastmod>2024-09-18T10:35:17+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2024/newsletter-september-2024-spotlight-on-making-pro-bono-costs-count/</loc><lastmod>2024-09-18T10:36:47+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/data-about-costs-lawyers/costs-lawyers-technology-and-regulation/</loc><lastmod>2024-10-28T13:52:17+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/how-to-address-pay-gaps-in-your-workplace-2/</loc><lastmod>2024-11-07T10:24:52+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/ethical-duties-when-presenting-information-to-the-court/</loc><lastmod>2025-08-04T12:29:40+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/whistleblowing/</loc><lastmod>2025-08-04T12:30:06+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/tackling-bullying-and-harassment/</loc><lastmod>2025-08-04T12:29:54+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/equality-diversity-and-inclusion/</loc><lastmod>2024-11-07T10:29:38+00:00</lastmod></url><url><loc>https://clsb.info/vacancy-chief-executive-officer/</loc><lastmod>2024-11-11T11:04:05+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-november-2024/</loc><lastmod>2024-11-12T16:06:24+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-november-2024/newsletter-november-2024-spotlight-on-legal-costs-and-ai/</loc><lastmod>2024-11-12T16:06:30+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2024/</loc><lastmod>2024-12-18T11:25:32+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2024/tips-for-switching-off-over-the-holidays/</loc><lastmod>2024-12-18T11:24:30+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2025/</loc><lastmod>2025-02-07T10:09:43+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2025/spotlight-on-what-being-autistic-is-like-and-why-neurodiversity-matters/</loc><lastmod>2025-02-07T09:42:33+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2025/</loc><lastmod>2025-04-09T11:18:01+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-april-2025/spotlight-on-devolution-in-wales-28-years-and-counting/</loc><lastmod>2025-04-09T11:17:44+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-instructing-solicitor-2/</loc><lastmod>2025-06-27T11:03:50+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-you-get-a-complaint-from-a-long-standing-client/</loc><lastmod>2025-06-27T11:06:30+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-client-continues-to-complain/</loc><lastmod>2025-06-27T11:01:31+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-new-colleague-confides-their-concerns/</loc><lastmod>2025-06-27T11:02:14+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2025/</loc><lastmod>2025-07-09T09:15:08+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-july-2025/building-the-future-of-the-profession-the-costs-lawyer-apprenticeship/</loc><lastmod>2025-07-09T09:15:02+01:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/using-ai-in-your-work/</loc><lastmod>2025-11-19T17:07:48+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-client-doesnt-want-you-to-use-ai/</loc><lastmod>2025-11-19T17:13:55+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-a-member-of-your-team-uses-chapgpt-to-write-a-summary/</loc><lastmod>2025-11-19T17:13:51+00:00</lastmod></url><url><loc>https://clsb.info/ethics-hub/scenario-your-firm-invests-in-a-bespoke-ai-system/</loc><lastmod>2025-11-19T17:13:43+00:00</lastmod></url><url><loc>https://clsb.info/draft-new-costs-lawyer-mark-of-regulation/</loc><lastmod>2025-08-29T14:53:57+01:00</lastmod></url><url><loc>https://clsb.info/about-us/our-board/were-seeking-2-non-executive-directors-neds/</loc><lastmod>2025-10-08T12:48:22+01:00</lastmod></url><url><loc>https://clsb.info/search/</loc><lastmod>2025-09-10T17:19:10+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2025/</loc><lastmod>2025-09-18T17:24:58+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-september-2025/spotlight-on-you-me-and-the-clsb/</loc><lastmod>2025-09-18T15:07:11+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2025/</loc><lastmod>2025-12-10T13:16:44+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-december-2025/spotlight-on-victoria-morrison-hughes-costs-lawyers-consumers-and-access-to-justice/</loc><lastmod>2025-12-10T13:16:59+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2026/</loc><lastmod>2026-02-27T10:25:09+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-february-2026/spotlight-on-non-executive-directors-of-the-clsb/</loc><lastmod>2026-02-27T10:25:20+00:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-may-2026/</loc><lastmod>2026-05-27T10:11:39+01:00</lastmod></url><url><loc>https://clsb.info/regulatory-matters/news/newsletter-june-2024/two-helens-one-shared-obsession-with-legal-marketing/</loc><lastmod>2026-05-27T10:11:49+01:00</lastmod></url></urlset>
