2022 Business Plan
Our annual priorities for 2022
Our annual priorities for 2022
How we will allocate our income in 2022
Our commitment to focusing on good consumer outcomes in all our regulatory work
Our mission, vision and strategic goals for 2020 to 2023
Our three year plan for a deeper understanding of how consumers engage with the Costs Lawyer market
How we measure and report on our performance and ensure we are on track to deliver our strategy
An analysis of core operational and regulatory risks, updated quarterly